Privacy Policy

Effective Date: January 1, 2025 Company Name: Ground Exchange Operation Website: www.geops.ca

Ground Exchange Operation ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains how we collect, use, disclose, and protect the personal information you provide through our website.



1. What Personal Information We Collect

We may collect and store the following personal information when voluntarily provided through contact forms, inquiries, or service interactions:

• Name
• Email address
• Phone number
• Company or organization name
• Project-related details or requests

We also collect non-identifiable information such as browser type, IP address, and usage patterns through cookies and analytics tools (e.g., Google Analytics) to improve user experience.



2. Why We Collect Your Information

We collect and use your personal information for the following purposes:

• To respond to your inquiries or service requests
• To provide quotes, proposals, or project details
• To maintain internal records and client communications
• To improve our website and service delivery
• To comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.



3. Consent

By using our website and submitting your information, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us (see Section 8).



4. Disclosure of Information

We may disclose your information:

• To trusted service providers who assist us in website hosting, analytics, or business operations
• If required by law, regulation, subpoena, or court order
• To enforce our legal rights or protect the safety of our clients and the public

All third parties are contractually bound to keep your data confidential and secure.



5. Data Security

We take reasonable steps to protect personal information using physical, organizational, and technological safeguards. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.



6. Your Rights Under PIPEDA

As a Canadian resident, you have the right to:

• Access your personal information
• Correct inaccuracies in your personal data
• Withdraw consent for use or disclosure (subject to limitations)
• File a complaint with the Office of the Privacy Commissioner of Canada

To request access or correction, please contact us directly (see Section 8).



7. Cookies and Analytics

We use cookies and third-party tracking technologies (such as Google Analytics) to analyze traffic and improve our website. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.



8. Contact Us

To access your information, request changes, or ask questions about this Privacy Policy, please contact:

Ground Exchange Operation 10 Centre St N, Oshawa ON, L1G 4B3 Info@geops.ca (905) 434-1668



9. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.